Staff Biographies
Last Update: 4/16/20
Michael Goay
Executive Director of Information Technology
Michael has the overall management responsibility for the school’s IT service support, service delivery, digital communication, and information systems. He is the primary liaison between the Viterbi School, and numerous IT-related USC entities. Michael comes to the Viterbi School from the Internet and healthcare sectors with more than 20 years of IT experience. He has a B.S. in Electrical Engineering from University of Texas, Austin, and a M.S. in Health Informatics from University of Minnesota, Minneapolis.
John Ng
Manager of IT Operations
John leads the Viterbi IT Operations Group to provide client computing support and management services in support of academic, administrative and research activities. He oversees operations of service desk, teaching labs, and managed-access student computing labs. He is also responsible for end-user communications and training. John comes to the Viterbi School after managing the network, IT Projects and the Help Desk of a Fine Arts Museum and Art Reference Library in New York City. John studied at New York University for a M.S. in Management and Systems. He has professional certifications from Microsoft, Novell, and CompTIA.
Richard Bennett
Computer Consultant Specialist
Richard serves as tier 1 and 2 service desk support. He comes to the Viterbi School after working 5 years as a Computer Consultant Specialist in ITS User Labs. He has professional certifications from Microsoft and CompTIA.
Dante Galindo
Computer Consultant Specialist
Daniel Yip
Computer Services Consultant
Daniel comes from the USC Advancement department. He previously worked for an IT consultant company and provided desktop support for Pasadena City College. He graduated from the University of California, Riverside with a major in sociology.
Hendrick Barker
Computer Consultant Specialist
Computer Services Consultant
Robert Rivas
Computer Services Consultant
Robert overlooks the day-to-day operations in the Engineering Computing Center. He assists the faculty and students with any technical problems in the computing center. He joins Viterbi IT after spending nearly five years as a freelance technician.
Miranda Brown
Computer Services Consultant
Alonso Villavicencio
Computer Services Consultant
Alonso currently provides assistance to faculty and students in the Engineering Computing Center. He also provides support and guidance to our small army of student workers. In a similar capacity prior to joining Viterbi Instructional and Information Technology, he worked as a Computer Lab Assistant providing technical support to students and diagnosing computer hardware and/or software problems. He received an A.S. in Computer Information Systems from Moreno Valley College and his B.A. in Administration, Marketing Concentration from Cal State San Bernardino.
Kenny Wang
Manager of Enterprise Systems
Kenny Wang leads the Viterbi Enterprise Systems Group to provide utility computing in support of academic, administrative and research activities. He oversees operations of systems infrastructure, data backup, infrastructure security and data center management.
Chris Badua
System Administrator
Chris administers server systems and data centers of the Viterbi School. He also serves as tier 2 support for computer service desk, teaching labs, and managed-access student computing labs. Chris has extensive experience in administering servers of various platforms and versed in storage technologies. He received his M.S. Degree in Computer Science & Computer Engineering from Cal State Long Beach, and his B.S. Degree in Computer Science from Cal State Los Angeles.
Alexis Maitchoukow
System Administrator
Alexis joins Viterbi School of Engineering from Fidelity Information Services, where he provided desktop, server, and network support for over 150 banks. He is excited about joining the Viterbi Enterprise Systems team and looking forward to assist in the school's technology efforts.
Loc Vo
System Administrator
Mario Cueto
System Administrator
Jason Dziegielewski
Manager of Information Services
Jason leads the Viterbi Digital Communication and Information Services Group to support school-wide information systems and related resources in support of academic, administrative and research activities. Jason has served at various capacities within the Viterbi School since 1998. He is instrumental to building the foundation of applications and services that are being institutionalized for school-wide use. Jason holds a B.S. in Computer Engineering and Computer Science from USC.
Dana Morita
Programmer Analyst III
Dana is responsible for developing and maintaining the necessary front-end and back-end technologies to support school-wide information systems and related resources in support of academic, administrative, and research activities at USC Viterbi College of Engineering. She joins our department after working as a System Administrator and Web Programmer at the University of CA, Riverside Libraries. Dana has extensive experience in web programming technologies and also enjoys projects that involved user interface and graphic design. She received her B.S. Degree in Computer Science from the University of California, Riverside. Dana was the recipient of the 2015 Dean's Staff Early Career Award!
Taha Kapadia
Programmer Analyst III
Taha provides technical expertise in the design, development and production of the Viterbi online web tools & databases, using a variety of state-of-the-art IT platforms, using the existing USC Viterbi web and databases as the foundation. He joins the Viterbi Digital Communication and Information Services department after working as Web/Database Developer for the University of Nebraska Medical Center. Taha believes that nothing is impossible in this world; if one gives his/her best shot then everything is possible. Even when the results are far from ideal, he finds the whole ceremony of creativity completely enthralling. He is self-motivated, results oriented, have a strong work ethic individual, who always looks forward to learn new things. Taha holds a M.S in Management Information System from the University of Nebraska at Omaha and a B.E in Computer Science from a private university in India.
Joseph Badua
Programmer Analyst II
Joseph provides assistance in the maintenance of the Viterbi online web tools & databases. As the newest addition to the Viterbi Information Services team, Joseph learned web development and programming through a Full Stack coding boot camp offered by the University of Riverside, California's continuing education center. He loves learning new things and create applications that positively impact others. He is excited to embark on his programming career here in Viterbi.
Frank Miles
Web Developer II
Miles is responsible for administration and development of the Viterbi WordPress environment as well as supporting websites within the school. Prior to joining the Viterbi School team, Miles worked for 3 years as a freelance web developer and user experience designer. Before becoming a freelancer, he worked for 6 years as a systems administrator for LA Weekly/Voice Media Group and was the antivirus and security software administrator for the group's 13 alt weeklies. He has held certifications from Microsoft and Apple and attended the University of California, Berkeley, as an English literature major, and has done coursework in UX design and Cisco networking.
Timothy Harrington
Web Developer II
To submit a service request, please go to http://viterbi.usc.edu/servicedesk