Knowledgebase

Contact Information

Faculty, Students and Staff have multiple options to request assistance from Viterbi IT. You may:

  • Submit a Viterbi Service Desk request in MyViterbi
  • Email: engrhelp@usc.edu
  • Call: (213) 740-0517
  • Click here for more information on contacting us.

Quick Links


Viterbi IT Page References

Email and Collaboration
Viterbi and USC Email Guides
Organization Email Account Request
Slack Workspace Request

Hardware and Software
Computer and Laptop Purchasing
Software Offerings
Server Co-Location Service

Telephone and Network
Zoom Guide
Host Registration Form
Network Port Form

Faculty Support
Support Plans Offered
Available Services

Instructional Support
Viterbi MyDesktop VDI
Classroom Support
ITP Guides

Staff Support
Computer(Hardware)
Computer(Software)
Office and Mobile Telephone


Viterbi Email Setup Info

IMAP Incoming Mail Server:
mail.vsoe.usc.edu
Port: 993
Encryption method: SSL

IMAP Outgoing Mail Server:
mail.vsoe.usc.edu
Port: 587
Encryption method: TLS

Outlook Web Access (OWA):
https://mail.vsoe.usc.edu

USC Email Setup Info

IMAP Incoming Mail Server:
www.usc.edu/office365
Port: 993
Encryption method: SSL

IMAP Outgoing Mail Server:
www.usc.edu/office365
Port: 587
Encryption method: TLS

Outlook Web Access (OWA):
www.usc.edu/office365


Helpful Guides in PDF and Web Format


Useful External Resources

Online Bandwidth Test

Published on May 31st, 2017

Last updated on May 5th, 2022