SentinelOne
Description
SentinelOne endpoint security software is designed to detect, remove, and prevent the spread of malware and other security risks. SentinelOne is available to USC faculty, staff, and students.
Note: As of 6/15/21 Sophos has been retired.
Computers under Viterbi IT support have been migrated from Sophos to SentinelOne. SentinelOne replaces Sophos, the previous antivirus solution. If you notice you still have Sophos installed, please contact Viterbi IT at engrhelp@usc.edu.
Installing SentinelOne Enterprise Edition
For faculty, staff or students that have a USC-owned computer and supported by your own department IT
- AME faculty and staff, please contact Dennis Plocher (plocher@usc.edu) for SentinelOne support.
- ECE-S faculty and staff, please contact Seth Scafani (scafani@sipi.usc.edu) for SentinelOne support.
FAQs for USC-owned Devices
Installing SentinelOne on a personally owned computer
FAQs for Personal Devices
SentinelOne Windows Upgrade Instructions
If you do have an older Windows version of SentinelOne, please download the proper files and follow the instructions below. The older Windows version of Sentinel One will require 2 updates (Old Version > 21.7.5.1080 > 22.1.4.10010).
- Upgrade to 21.7.5.1080. You should upgrade with a local administrator account and no uninstall or restart is required.
- File name is: SentinelInstaller_windows_64bit_v21_7_5_1080.msi
- Upgrade from 21.7.5.1080 to 22.1.4.10010. Run the second MSI file immediately after the first step 1.
- File name is: SentinelInstaller_windows_64bit_v22_1_4_10010.msi
MacOS and Linux Upgrade Instructions
Linux and K8s - v22.2.2.2
The Linux installation files will either be DEB or RPM. Select the appropriate installer file for your operating system and install the update.
MacOS - v22.2.3.6268
The MacOS installation file will be a PKG file. Download and install the update by opening the file with local administrator rights. Run the installer to upgrade SentinelOne.
