Viterbi IT Staff
Michael Goay
Executive Director of Information TechnologyOperations Team
John Ng
Manager of IT Operations
Richard Bennett
Computer Consultant Specialist
Richard serves as tier 1 and 2 service desk support. He comes to the Viterbi
School after working 5 years as a Computer Consultant Specialist in ITS User
Labs. He has professional certifications from Microsoft and CompTIA.
Dante Galindo
Computer Services Consultant
Dante joins the Viterbi School of Engineering from the private sector in
medical IT, where he provided desktop and end-user support for physicians.
Currently providing end-user support for faculty, staff, and students whenever
and wherever he is called upon for help. Dante also has professional CompTIA
certifications.
Daniel Yip
Computer Services Consultant
Daniel comes from the USC Advancement Department. He previously worked
for an IT consultant company and provided desktop support for Pasadena City
College. He graduated from the University of California, Riverside with a
major in sociology.
Miranda Brown
Computer Services Consultant
Miranda joins the Viterbi School of Engineering, providing computer support
for faculty, staff, and students. Previously, she worked at Los Angeles
Unified School District providing desktop and mobile device support for their
instructional technology initiative across multiple school sites. She
graduated from California State University, Long Beach, earning a B.S. in
Management Information Systems
Jeffrey Huynh
Computer Services Consultant
Jeff comes to Viterbi from the private sector specializing in manufacturing
and selling advanced gaming computers. During his time there, he provided
operational support to the various departments within the company. Jeffrey
brings his expertise over to the Viterbi School supporting faculty, staff and
students. He has a B.S. in Computer Engineering from the University of
California, Irvine.
April Loeza
Computer Services Consultant
April joins Viterbi IT after stint with a game developer.
Her previous responsibilities include configuring and troubleshooting hardware and software issues for on-site and remote users.
Robert Rivas
Computer Services Consultant
Robert overlooks the day-to-day operations in the Engineering Computing
Center. He assists the faculty and students with any technical problems in the
computing center. He joins Viterbi IT after spending nearly five years as a
freelance technician.
An Pham
Computer Services Consultant
An assists in the maintenance of the 24/7 Engineering Computing Center. He has
responsibility to ensure classes go on without a problem. He supervises
student workers to help the Engineering Computing Center run smoothly. He
graduated from the University of California, Merced, with a Computer Science
degree and has web development experience.
Abraham Alatorre
Computer Services Consultant
Abraham works for the Engineering Computing Center and helps faculty, staff, and students to ensure everything runs properly. He addresses questions or concerns regarding laptop and desktop support, classrooms assistance, etc. Previously he worked for Human-I-T in providing support for clients looking to buy refurbished computers, tested out computer desktops and other technology items to see if it was still in working condition. Abraham graduated from California State University, Fullerton and received his B.A. in Information Systems.
Enterprise Systems Team
Kenny Wang
Manager of Enterprise Systems
Chris Badua
System Administrator
Chris administers server systems and data
centers of the Viterbi School. He also serves as tier 2 support for computer
service desk, teaching labs, and managed-access student computing labs. Chris
has extensive experience in administering servers of various platforms and
versed in storage technologies. He received his M.S. Degree in Computer
Science & Computer Engineering from Cal State Long Beach, and his B.S.
Degree in Computer Science from Cal State Los Angeles.
Alexis Maitchoukow
System Administrator
Alexis joins Viterbi School of Engineering
from Fidelity Information Services, where he provided desktop, server, and
network support for over 150 banks. He is excited about joining the Viterbi
Enterprise Systems team and looking forward to assist in the school's
technology efforts.
Loc Vo
System Administrator
Loc Vo is responsible for optimizing and
maintaining the Virtual Desktop Infrastructure used by instructional and
staff. He joined USC Viterbi from Raytheon where he had a similar role
specializing in Virtualization. Loc received his M.S. in Information
Technology from Cal State Fullerton University.
Mario Cueto
System Administrator
Mario started with Viterbi IT Operations in 2013, providing tier 1 and tier 2 support.
He then joined the Viterbi Enterprise team in 2018, where he helps manage Viterbi IT data centers and assists in cybersecurity.
Information Services Team
Jason Dziegielewski
Manager of Information ServicesProgrammer Analyst Team
Taha Kapadia
Programmer Analyst III
Taha provides technical expertise in the design, development and production of the Viterbi online web tools & databases, using a variety of state-of-the-art IT platforms, using the existing USC Viterbi web and databases as the foundation. He joins the Viterbi Digital Communication and Information Services department after working as Web/Database Developer for the University of Nebraska Medical Center. Taha believes that nothing is impossible in this world; if one gives his/her best shot then everything is possible. Even when the results are far from ideal, he finds the whole ceremony of creativity completely enthralling. He is self-motivated, results oriented, have a strong work ethic individual, who always looks forward to learn new things. Taha holds a M.S in Management Information System from the University of Nebraska at Omaha and a B.E in Computer Science from a private university in India.
Ramsey Nasr
Programmer Analyst III
Prior to joining University of Southern California, Ramsey was the Sr. Web Developer at Peninsula Visa where he single-handedly designed, developed, launched, and improved Peninsula Visa’s custom content management solutions, to manage and scale their concierge procurement of government visa and passport services. Ramsey has experience as a consultant, working with a diverse range of clients across various industries to conceptualize and realize their digital strategies, helping them achieve their business objectives. Ramsey earned a Bachelor of Computer Science with Honors from York University, in Toronto, Ontario, Canada, and has a solid foundation in web development, having worked full time at York University while completing his degree. During his third year of study, he also taught at Seneca College.
Joseph Badua
Programmer Analyst II
Joseph provides assistance in the maintenance of the Viterbi online web tools & databases. As the newest addition to the Viterbi Information Services team, Joseph learned web development and programming through a Full Stack coding boot camp offered by the University of Riverside, California's continuing education center. He loves learning new things and create applications that positively impact others. He is excited to embark on his programming career here in Viterbi.
Web Development Team
Tim Harrington
Web Developer II
Before joining USC, Timothy enjoyed a unique career that spanned both the artistic field of entertainment and the technical sphere of web development. He served as a consultant, lending his expertise to prestigious brands like Paramount, Nickelodeon, Sony, and the City of Hope Research Center. In 2016, Timothy became part of the Viterbi team, where he played a key role in the transition to and development of the Viterbi Web Platform.
Elaine Huynh
Web Developer II
Elaine has extensive web development and digital marketing experience in government, local businesses, video game industry, and mainly higher education.
Research IT Services
Jesus Mendoza
Manager of Research IT Services