IT Support for Staff
Contact Us
Viterbi IT supports staff from the following: Dean’s Office, Viterbi Business Affairs, Advancement, Marketing & Communications, Student Affairs, ASTE, ASSP, BME, CEE, CS, DEN, EIS, ECE, ISE, MFD, INNOVATION, ITP, and VASE. If your department is not listed here, please inquire with your department.
Staff has multiple options to request assistance from Viterbi IT. You may:
- Submit a Viterbi Service Desk request in MyViterbi
- Email: engrhelp@usc.edu
- Call: (213) 740-0517
Services Provided
- Work computers on a 4 year refresh cycle
- Trouble shooting
- Patch management
- Hardware installation
- General assistance to improve security posture
- Network connectivity
*Please note that we are unable to provide support for your personally owned computer equipment.